By creating a pre-order with Loudpig Anime, you will receive first priority to an item. Excluding issues with manufacturing mishaps, shortage, or an act of God; you are guaranteed the item you have pre-ordered. Your pre-order item will be shipped the moment we receive inventory.
Below is additional information on our pre-order policy:
- All pre-orders are paid upfront, not shipped, but lock you in for the item giving you top priority over other shoppers for this particular item.
- Our shipping policy allows for our customers to receive the lowest possible shipping cost, with that in mind, orders with in-stock and pre-order items will be shipped when all items are in stock.
- All release dates are ESTIMATES from the supplier. They are subject to change at any time due to production delays.
- Pre-orders can be canceled at any anytime. If you cancel within 24 hours of the order, your pre-order qualifies for a 100% refund. After, you can elect to receive 100% refund on a gift card or a refund with a 25% cancellation fee deducted from your refund.
- If you elect to a gift card, the value never expires, and are eligible for additional discounts.
- Pre-orders are shipped as soon as we get inventory. We ensure that our customer receives their items as soon as they are available.
5a. This does not apply to orders that have more than one pre-ordered item, not in stock.
- All orders will receive USPS tracking via email once your pre-order items have shipped.
- We ship on a first-come, first-served basis. Waiting until the estimated release date will not guarantee you will receive the item in that particular batch.
- A reasonable timeline for pre-orders spans from a few months to nearly a year for extremely popular items.
- Please do not place a pre-order if you need them by a certain date or cannot wait for the item to arrive. We cannot guarantee the product will be available on any specific date. Therefore, if you are not willing to wait for your item to arrive PLEASE DO NOT place a pre-order.
Note: By placing a pre-order with Loudpig Anime, you are agreeing to all of the above terms and conditions stated in the above policies.